Questions, bug reports, or feedback about GenEraZions? We'd love to hear from you.
Email support@generazions.app and we'll get back to you within 2 business days. Including your device model and app version helps us help you faster.
GenEraZions Pro is billed through your Apple or Google account, not by us, so it's managed in your app store:
Deleting the app does not cancel a subscription — cancel it in your store account first. Subscription terms are described in the Terms of Service.
Your subscription is tied to your Apple or Google account. Sign in to the new device with that same store account, reinstall GenEraZions, and open the GenEraZions Pro screen and tap Restore Purchases.
In-game coins and virtual items have no real-world monetary value, can't be exchanged for cash, and are non-transferable and non-refundable except where required by law. See the Terms of Service for details.
We do not sell your personal information. Free play is supported by ads via Google AdMob; you can opt out of personalized ads and reset your advertising ID in your device settings (Android: Settings → Google → Ads). GenEraZions Pro removes ads. Full details are in the Privacy Policy.
Open Settings → Delete Account in the app for immediate deletion, or see Delete account for how to request deletion by email.